Privacy policy

Privacy Policy

This Privacy Policy explains how YUBBEX (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit yubbex.com or place an order with us.

Information we collect

When you visit our site, we automatically collect information about your device, including your browser type, IP address, time zone, and cookies installed on your device. We collect this information to operate the site, prevent fraud, and improve your experience.

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment information (processed securely through Shopify Payments — we do not store credit card details)

How we use your information

  • To process and fulfill your orders, including shipping and tracking
  • To communicate with you about your order or our products
  • To screen orders for potential risk or fraud
  • To improve our store, products, and customer experience
  • If you opt in, to send marketing emails about new products and promotions (you can unsubscribe at any time)

Sharing your information

We share your personal information with service providers that help us operate our store, including:

  • Shopify (e-commerce platform and payments)
  • Shipping carriers (to deliver your order)
  • Email service providers (only if you opt in to marketing)
  • Analytics providers (aggregated, non-personally-identifiable data)

We do not sell your personal information.

Cookies

We use cookies and similar tracking technologies to operate the site, save your shopping cart, and analyze site performance. You can control cookies through your browser settings or our cookie banner.

Your rights (GDPR / CCPA)

If you are a resident of the European Union or California, you have the right to access, correct, or delete your personal information. To exercise these rights, contact support@yubbex.com.

Data retention

We retain your order information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated “Last updated” date.

Contact

For questions about this Privacy Policy or your personal information, contact us at support@yubbex.com.