Privacy Policy — Yubbex

Privacy.

What we collect, why we collect it, and the rights you have. Last updated May 2026. Designed to comply with GDPR (EU/UK) and CCPA (California).

The short version: We collect what we need to process your order and improve our store. We never sell your data. You can request access, deletion, or opt-out at any time by emailing privacy@yubbex.com.

What we collect

  • Contact & shipping: name, email, phone (optional), delivery address.
  • Payment: processed by Shopify Payments or Stripe. We never see or store card numbers.
  • Browsing: pages visited, device type, IP address, browser type, time on site.
  • Purchase history: items ordered, order values, return history.
  • Communications: emails or messages you send our support team.

How we use it

  • Process and fulfill orders.
  • Send transactional emails (order confirmation, shipping, tracking).
  • Send marketing emails if you opt in — unsubscribe any time.
  • Improve the site and product experience.
  • Show relevant ads on Meta (Facebook/Instagram) and Google.
  • Comply with legal obligations.

Cookies & tracking

We use cookies and similar tracking from:

  • Meta Pixel — advertising attribution and retargeting
  • Google Analytics 4 — site analytics
  • Klaviyo — email marketing and behavioral tracking
  • Shopify — cart, session, and checkout functionality

You can manage cookie preferences through your browser settings or our cookie banner.

Third-party sharing

We share data only with the service providers that help us run the store: Shopify (platform), Shopify Payments / Stripe (payments), Klaviyo (email), Meta (advertising). We do not sell your personal data to third parties.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Delete your data ("right to be forgotten")
  • Port your data to another service
  • Opt out of marketing communications
  • Opt out of sale/sharing of personal information (California residents)

To exercise these rights, email privacy@yubbex.com. We respond within 30 days.

Data retention

We keep customer data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes — typically no longer than 5 years after your last transaction.

Contact

Privacy questions: privacy@yubbex.com. A real human reads every message.